Customer Reviews: PreFlight Airport Parking

See what our customers have to say about us! Click on an airport code below for reviews specific to that location.
Customer Reviews for Atlanta Hartsfield-Jackson Int.
4000 Global Gateway Connector
College Park, GA 30337
404.767.8000 phone
404.767.0133 fax
I am a frequent guest and during my most recent visit, the motor on my rear window failed and you were kind enough to place a bag over the door to keep the car from getting wet. I truly appreciate your efforts.

Submitted by: Jeffrey

Overly pleased and will continue to use you from Atlanta.

Submitted by: Ron

Prompt and good service as always.

Submitted by: Charles

I recommend your business frequently and have always had exemplary service from your employees on every single occasion that I have parked with you.

Submitted by: Kathy

The drivers are always so cheerful and helpful with the luggage.

Submitted by: LaTosha

After arriving late (midnight) and a long day of travel, it was nice to experience a pleasant shuttle driver. I know it is difficult working late nights however the staff was so friendly and courteous.

Submitted by: Michael

Customer Reviews for Houston Hobby
7901 Airport Boulevard
Houston, TX 77061
713.645.2231 phone
713.643.6042 fax
The staff at PreFlight Houston Hobby are OUTSTANDING! When I arrived back at Hobby (after a 3 hour delay in New Orleans) your pick-up driver was so very kind and helpful and even called ahead to make sure my car would be ready. The gentlemen that gave me my car already had it started, cooled and handed me an ice cold bottled water! What a perfect welcome home! I am now a HUGE fan of PreFlight. See you soon!

Submitted by: No name given

I was very impressed with the way the facility was organized and especially the buttons on each floor to call the shuttle.

Submitted by: No name given

Service is very good and I use your facility every time I fly. I no longer park with the others because you are faster, offer better service and your employees are very courteous.

Submitted by: No name given

Customer Reviews for Boston Logan Int.
111 Eastern Avenue
Chelsea, MA 02150
617.884.2294 phone
617.884.2357 fax
I just wanted to tell you what a great experience it was parking in your lot. The drivers are wonderful and I wanted to let you know about an act of kindness. When I went to my car the battery was dead. I walked to the building to let your workers know that an AAA truck would be coming. One of your workers was kind enough to offer me assistance in starting the car with the battery charging service and got my car started promptly. I appreciated his help and his warm manner. Thank you for a great experience.

Submitted by: Coleen

Just wanted to take a minute to thank one of your supervisors Julio, who jump started my car. I’ve been parking with you for the past 4 ½ yrs. When I returned from a four day trip, I realized that I forgot to turn off my interior light and in freezing rain no less. Therefore I had a dead battery situation. Julio did not hesitate to come out in that weather and get me started and was able to get me home to my family. Just wanted you to know how one of your supervisors went above and beyond to help out. Thanks.

Submitted by: Christian

I had my luggage and carry on stolen. So I arrived at the pickup stall with just my purse. The driver was so understanding and sympathetic of my situation; he emptied the rest of the passengers before taking me to my car. The woman who took my payment was also very sympathetic and took the time to look up my Frequent Parker account number so I'd get credit for the extra days I had to pay due to the lost ticket. I left your facility feeling cared for, and believe me, it was a welcome feeling after the afternoon I endured. Please pass along my thanks.

Submitted by: Deborah

My husband and I arrived in Boston/Logan Airport last evening and the kind Preflight-parking driver helped us load skis, ski boots, two suitcases and two carry on bags into the bus. At the parking lot he also helped us unload all the bags at our car. Unfortunately for us, our brand new 2017 Subaru would not start. I called for service with our Subaru warranty and my husband went to exit-parking-lot office to let them know. To our delighted surprise, a driver drove my husband back to our car and “jump-started” our engine! You had us on the road before Subaru service called to confirm that they were sending help. THANK YOU very much. We are long-time customers and will continue to spread the word about your excellent service and welcomed assistance last night!

Submitted by: Barbara Trudeau

Customer Reviews for Phoenix Sky Harbor Int.
44 North 44th Street
Phoenix, AZ 85034
602.267.0166 phone
602.267.1670 fax
Everybody treats you so well. Good people make the big difference. You always get a smile.

Submitted by: Jim

Your staff was OUTSTANDING! Thank you for having such professional people working at your facility. They were awesome and the free bottled water was really appreciated on our way out. Thanks for everything!!!!

Submitted by: Laura

I have parked for many years with PreFlight, usually 3-4 times a month and the entire PreFlight team does a wonderful job.

Submitted by: No name given

The driver was helpful and courteous. To sum it up just outstanding!!

Submitted by: No name given

I have used PreFlight Parking for several years now and the service is great.

Submitted by: No name given

The buses were really quick and I did not have to wait long.

Submitted by: No name given

This has to be the most pleasurable experience I have ever had in the 6 years I have lived in Phoenix. I usually take an airport shuttle which I have been extremely disappointed with. My girlfriend suggested your service and I even got the internet coupon so I feel extremely lucky. I will continue using you. Thank you for your prompt and clean service.

Submitted by: No name given

Customer Reviews for Chicago O'Hare Int.
4155 Mannheim Road
Schiller Park, IL 60176
847.678.9234 phone
847.678.9257 fax
Great rates and tremendous experience from cleanliness and safety to extremely nice and professional employees. Shuttle was great. Free water and coffee very nice touch. It's not too often you come home from vacation talking about the parking garage. Well done.

Submitted by: RIC

Much better option than O'Hare extended parking. Clean, courteous staff made our experience exceptional. I forgot my code and the staff immediately looked it up and honored the code

Submitted by: Sandra

Very convenient. Would definitely recommend to my friends :)

Submitted by: DikSha

Horrible flying experience with delays and cancellations but I was nervous about trying your service as a first timer. I was beyond impressed. New, clean faculty and buses, plenty of parking and easy access and VERY courteous drivers and employees and quite frankly the best part of my trip. I will DEFINATELY be a returning and weekly customer!

Submitted by: Micheal

Oct 31, 2014 this was the best parking experience I Have had at Ohare. The staff was very helpful. This The only parking anyone should use.

Submitted by: Kenneth

outstanding place, best parking facility I have ever used

Submitted by: Chris

We were very pleased with the facility. This was our 1st use and we will return. The staff was very friendly and professional. I especially appreciated the immaculate rest rooms. The complimentary beverage was a very nice and unexpected touch. Love Pre Flight!

Submitted by: Geoffrey

I used this service for the first time Oct. 16 - 19 and have never had a more "hassle-free" experience with parking near O'Hare. I parked my own car, and the shuttle was waiting for me. After my return flight the shuttle appeared curbside within 5 minutes. I will definitely use your service again!

Submitted by: Gail

I can't believe this place exists. I told my wife it's like a hotel for my car.

Submitted by: Rick Roberts

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